Privacy Policy

V1.2 - Last edited 16th July 2026

‍1. Introduction: Welcome to Premier Tree Specialists. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share information about you when you visit our website or use our services.
‍

2. Information Collection: We collect information that you provide directly to us when you schedule a service, request a quote, or contact us for support. This may include your name, address, email address, phone number, and details about your tree care needs. We may also collect technical information about your visit to our website, including your IP address and browser type, through cookies and similar technologies.
‍

3. Use Of Information: The information we collect is used to:

• Provide, maintain, and improve our services.
• Communicate with you about your appointments, services, and promotions.
• Address and respond to customer service inquiries and requests.
• Enhance the safety and security of our services.
• Comply with legal obligations.

4. Sharing Of Information: We do not share your personal information with third parties except:

• With service providers who need access to such information to perform services on our behalf.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
• With your consent or at your direction.

‍All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

‍

5. Advertising and Analytics: We work with third-party advertising platforms, including Google Ads, to help us reach customers and measure the effectiveness of our marketing. As part of this:

• We may share a securely encrypted (hashed) version of your email address or phone number with Google, so that Google can match it against its own users for the purpose of showing you or similar customers relevant ads. This hashed information cannot be used by Google to identify you directly.
• We may share information about which of our services you inquired about or purchased, and its approximate value, with Google, so that it can better optimize our advertising toward customers likely to be interested in similar services. This information is also shared in a de-identified or aggregated form where possible.
• We do not share your name, address, or other directly identifying information with advertising platforms beyond what's described above.

If you would prefer that your information not be used in this way, please contact us and we will exclude you from these advertising uses going forward.

You can also manage how Google uses your data for ad personalization directly at Google's Ads Settings.

‍

‍

6. Text Messaging: Premier Tree Specialists LLC sends text message updates and responses to consumer customers about pricing and products offered at https://www.premiertreesllc.com. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won't share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn't modify our general Privacy Policy, which may govern our relationship with you in other contexts.

‍

7. Data Security: We implement reasonable measures to help protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
‍

8. Your Choices: You may update, correct, or delete information about you at any time by contacting us at (614) 526-2266 or (216)245-8908. You may also opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
‍

9. Changes To This Privacy Policy: We may update this privacy policy from time to time. The updated policy will be indicated by an updated "Effective Date" and the updated policy will be effective as soon as it is accessible.
‍

10. Ifyou have any questions about this privacy policy, please contact us.